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POLICIES & INFO

We offer a customer-centered approach to all our team kit supply. We can give you many design options, delivery choices and get an order going- all in one day!

 

Turnaround times

Jerseys take on average 3-4 week, depending on the brand and style. We can get you a shipping date within 72 hours of proof approval!

Custom socks, bags and performance shorts usually run 3-4 weeks and can be rushed. There are lots of in stock bag options, as well. Hats and polos can be much faster- usually one week is all it takes. We have hundreds of in stock warm up options, from CCC, to adidas, to Holloway, a great made-in-the-USA source! If you select a suit in stock, we can have ready for you to wear in under one week.

We find getting art together and/or recreated by us saves loads of time. Our vendors are reliable and have been serving us for over a decade. That longevity translates into reliable, fast turnaround times for your custom kit.

We even offer an On Time Guarantee- ask us about the options. And yes, it’s free.

 Quality Guarantee

We proudly stand behind all of our products 100%. If any item proves defective we will promptly repair or replace it at no charge In addition, if you order an item that does not work for you for whatever reason, we make every effort to satisfy you. We use accurate, fast proofs, a very experienced rugger staff, and eye-catching art to make our mission happen.

We have used the description: “Service. Quality. Innovation.”  since 1997, when we began supplying kit to this awesome community. We could not be prouder of our crazy niche market and we would love helping capture your fans’ and players’ imaginations.  In the words of one of our favorite SNL skits: That’s what we do.

 

Returns for Team Orders

We proudly stand behind all of our products 100%. If any item proves defective within 30 days, we will promptly repair or replace it at no charge.  We make every effort to earn your continued support. To return a team item, just call or email us to sort the details.

Our standard domestic shipments are sent using UPS Ground and UPS 2nd Day Air (if requested). If the shipping address is a P.O. Box or military APO or FPO, we can ship using US Postal Service as UPS will not deliver to these types of addresses. However, be aware that this method does not provide tracking and insurance for the delivery of your package. Because of the tracking and insurance provided by UPS and the additional time it takes for US Postal shipments (an extra 4-6 days), we highly recommend that you ship to a street address using UPS whenever possible. All UPS shipments go out daily at 3:30 pm EST. All orders requesting UPS 2nd Day Air shipping must be placed by 2 pm EST inorder to make shipping for that day; otherwise, they will be processed on the next business day. UPS delivery times do not include weekends or holidays.We will make every effort to satisfy all UPS 2nd Day Air shipping requests in a timely manner; however, if stock shortages do occur, we will either call or email you with the estimated ship date and suggest possible substitutions, if available, within 24 hours of receiving your order. Ground shipment orders that cannot ship within 48 hours will also receive similar notification.UPS Next Day Air or FedEx shipping are available upon request. It is necessary to order by phone if you would like one of these options.All Military APO and FPO addresses are treated by the US Postal Service as international. You should allow additional time for these shipments due to the combination of US Postal and Military delivery efforts.In entering your address, be sure to enter all information correctly (esp. suite/apt number, city, and zip code). If UPS is required to make any address corrections, they will charge a $5 fee for ground packages and a $10 fee for 2nd and Next Day Air package. If the correction is due to inactuate information provided on the order form, the fee will be charged to the customer.