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Online Shipping Info- when, express, which day, how…

Online Shipping Info

Our standard domestic shipments are sent using USPS and Fed Ex Ground. Many locations in the US are only 2 days form us by Priority Mail. If you chose that method, your order will be processed within 1-2 days and sent via USPS Priority mail. This choice does not necessarily mean your order will be processed and shipped the same day it is placed. If this is needed, please let us know in your order’s comments section and with a follow up email to rugby@ballsout.com.

We can send via express methods by request!

Usually, shipments go out daily at 3:30 pm EST. All orders requesting express shipping must be placed by 2 pm EST in order to make shipping for that day; otherwise, they will be processed within 1-2 business days.

All Military APO and FPO addresses are treated by the US Postal Service as international. You should allow additional time for these shipments due to the combination of US Postal and Military delivery efforts.

In entering your address, be sure to enter all information correctly (esp. suite/apt number, city, and zip code).


When do we charge you? When we ship…

Many online vendors charge the second you click order… but if there are any delays, additions, or stocking issues, you can lose your money while the shipment is sorted. Since we sometimes do run out of stock in sizes [we carry as much variety as ANY rugby supplier worldwide] and colors, we have a customer-serving “charge when ship” approach.